Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Offramp unable to FAX Tif file

Hi,

Configured fax on/off-ramp on 3725 router.

fax----(pstn)---(fxo)3725-----mailserver/client hosted on one pc.

Client is outlook express and quick n' easy mail server.

Onramp works perfectly.

However Offramp is having a problem with faxing the tif file attached. The only thing we get is the email coverpage/header and no faxed graphics.

I had this setup working before (just on different pc) but now it doesn't.

Used lotus notes client/server and outlookexpress client with same output.

version:c3725-adventerprisek9-mz.124-19b.bin

128MB flash

256MB ram

configs:

ip domain name test.net

ip host testmail.com 172.20.136.1

ip host pstnsw.test.net 172.20.136.32

fax send transmitting-subscriber $s$

fax send left-header $t$

fax send center-header $s$

fax send right-header $p$

fax send coverpage enable

fax send coverpage show-detail

fax send coverpage comment FAX test Offramp Cover Page

fax interface-type fax-mail

mta send server 172.20.136.1 port 25

mta send subject Incoming Fax Received

mta send postmaster postmaster@testmail.com

mta send mail-from username $s$

mta receive aliases pstnsw.test.net

mta receive aliases 172.20.136.1

mta receive maximum-recipients 10

mta receive generate permanent-error

!

application

service offramp flash:app_faxmail_offramp.2.0.1.1.tcl

!

service onramp flash:app_fax_detect.2.1.2.2.tcl

param account-id-method gateway

param mode default-fax

param voice-dtmf 1

param prompt flash:en_default_fax.au

param fax-dtmf 2

!

!

interface FastEthernet0/0

ip address 172.20.136.32 255.255.255.0

duplex auto

speed auto

!

voice-port 2/0/0

connection plar 666

!

dial-peer voice 666 pots

service onramp

incoming called-number 666

direct-inward-dial

port 2/0/0

!

dial-peer voice 667 mmoip

service fax_on_vfc_onramp_app out-bound

destination-pattern 666

information-type fax

session target mailto:ebz@testmail.com

!

dial-peer voice 668 pots

destination-pattern 8777777

port 2/0/0

forward-digits all

!

dial-peer voice 669 mmoip

description Offramp inbound service offramp

information-type fax

incoming called-number 8777777

dsn delayed

dsn success

dsn failure

Two things i am wondering if this caused the problem from the debug fax mta all:

*Mar 2 06:37:50.955: //-1/D50B9C44800B/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

and...

*Mar 2 06:38:35.955: //-1/D50B9C44800B/SMTPS/rejectMessage:

context(0x64F1D498),

mime: Total=7, Rejected=1, Ignored=3

Any ideas what the meaning of this debug?

I am starting to guess that it maybe a dsp problem.

Any hints? Any configuration that i miss?

Thanks,

Jeff

2 REPLIES
Silver

Re: Offramp unable to FAX Tif file

http://www.cisco.com/en/US/tech/tk652/tk777/technologies_tech_note09186a00801fe5dc.shtml

Add the command to the gateway “no dial-peer outbound status-check pots" as this problem appears to be a configuration issue.

http://www.cisco.com/en/US/docs/ios/12_1t/12_1t5/feature/guide/dtfaxrly.html

Offramp is only supported IP to pots. For offramp tiff comes in on email then need to be converted to faxtone, gateway sets up as locally attached fax machine to terminating fax doing t.30, this is only possible terminating to an outbound pots peer.

New Member

Re: Offramp unable to FAX Tif file

Added the "no dial-peer outbound status-check pots" but didn't solve the issue.

I had similar setup with this but thru E1 instead of fxo which is working.

This config was also working before i deployed it on client site as demo. But for unknown reason, this problem was encountered.

Changed the FXO and NM module but same problem.

Any ideas?

TIA

352
Views
0
Helpful
2
Replies