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OnControlFailureConf - Best practices?

Are there any best practices available for handling the CTIOS Failure events? Not just control failure, but all of 'em.

Thanks,

Chris

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Re: OnControlFailureConf - Best practices?

This manual provides information about troubleshooting the CTI OS product. It presumes that the ICM software, CTI Server, and CTI OS products have already been installed.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios7_2/troubleshooting/guide/ctits.pdf

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