I recently created a new call handler based on opening greeting call handler and kept everything the same, however users not able to dial extension at anytime which they were able to using the opening greeting call handler.
would someone know what setting makes the "dial the extension at anytime" work in the opening greeting?
Well, not a lot of information to go on here - I'm, in fact, not sure if you're having a problem with the opening greeting call handler itself or the one you built off of it.
The settings you're interested in are on the "user input" page - keys can be locked or left open such that users can "free dial" extensions if they like. Probably a good place to start is reviewing the "Audiotext Applications in Unity" paper out on the Documents page of www.CiscoUnityTools.com - it covers a lot of the details of setting up handlers, audio text trees, restricting dial options and such - you may find it helpful to familiarize yourself with that up front.
It's really hard for me to guess what might be wrong - it doesn't sound like a call handler issue it sounds like you're dialing an extension that doesn't exist. That prompt is played _after_ you dial an extension and it is unable to find it among the handlers and subscribers on the system. Unless one of the user input keys is set to "locked" then this is not likely a call handler configuration issue. But of course that's just a guess.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.