11-04-2014 06:48 PM - edited 03-19-2019 08:49 AM
1. We have CCUM 8.6, and 50 DID that are by provider tight to main number. I have one user requesting his number shows up as external line was set up on his phone.
I think I should go with different route pattern than 9.@ so for example I can choose 8.@ and Calling Party Transform mask set to that number supposed to be shown on customer phones. Is there any other solution than this one? Also I would like to have only one extensions ability to use 8.@ so it can not be accidentally be used be other extensions.
2. I have two extensions that supposed to ring if someone dials specific number 800999xxxx from outside and insight (ext 333) to ext 110 and 111.
I need advice how to achieve this in CCUM 8.6 Thanks
11-05-2014 04:18 AM
1 That one is fine, just then configure your CSS and partitions accordingly so that only he can dial that
2 Map that DID to a line group
11-06-2014 05:59 AM
Thanks,
So looks like I have to create new CSS and partition for only that particular extension - right?
11-06-2014 07:29 AM
Yes
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