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New Member

outbound DID change | ring group

1. We have CCUM 8.6, and 50 DID that are by provider tight to main number. I have one user requesting his number shows up as external line was set up on his phone. 

 

I think I should go with different route pattern than 9.@ so for example I can choose 8.@ and Calling Party Transform mask set to that number supposed to be shown on customer phones. Is there any other solution than this one? Also I would like to have only one extensions ability to use 8.@ so it can not be accidentally be used be other extensions. 

 

2. I have two extensions that supposed to ring if someone dials specific number 800999xxxx from outside and insight (ext 333) to ext 110 and 111.

 

I need advice how to achieve this in CCUM 8.6 Thanks

3 REPLIES
Cisco Employee

1 That one is fine, just then

1 That one is fine, just then configure your CSS and partitions accordingly so that only he can dial that

2 Map that DID to a line group

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks,  So looks like I have

Thanks, 

 

So looks like I have to create new CSS and partition for only that particular extension - right? 

Cisco Employee

Yes

Yes

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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