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Replies

outbound(ISDN) DTMF doesn't work

Hi Folks,

I noticed that I can't connect to external conferences which require to put a number and a passcode via DTMF.

Phones(all, SIP,SCCP) ==> cucm (SIP Trunk)==> 2921(BRI) ==> PSTN ==> Conference Bridge

The codec is set to alaw at all.

Internally all DTMF works fine, also incomming calls from PSTN works fine.

Only outbound DTMF tones will not transferred over the BRI Interface.

I checked the configuration on CUCM (no MTPs required at all)

and the Gateway (dtmf-relay) is configured for rfc 2833. From my point of view it looks good.

The trace shows me that the events reached the gateway, but the gateway doesn't send this over the BRI Interfaces.

Have anyone seen such behavior or have some advices?

Thanks

====================

BRI Interfaces

interface BRI0/1/1

no ip address

isdn switch-type basic-net3

isdn overlap-receiving T302 6000

isdn point-to-point-setup

isdn incoming-voice voice

isdn send-alerting

isdn sending-complete

isdn static-tei 0

trunk-group 1

!

interface BRI0/2/0

no ip address

isdn switch-type basic-net3

isdn overlap-receiving T302 6000

isdn point-to-point-setup

isdn incoming-voice voice

isdn send-alerting

isdn sending-complete

isdn static-tei 0

======================

Dial peer

dial-peer voice 1001 voip

description CUCM publisher

translation-profile incoming fromCUCM

translation-profile outgoing toCUCM

preference 1

destination-pattern +491234567...

session protocol sipv2

session target ipv4:10.1.60.1

incoming called-number +.

voice-class codec 1 

dtmf-relay rtp-nte

fax rate disable

fax protocol pass-through g711alaw

no vad  

====================================

negotiation(final):

Allow-Events: presence

Content-Type: application/sdp

Content-Length: 233

v=0

o=CiscoSystemsCCM-SIP 1230713 1 IN IP4 10.1.60.2

s=SIP Call

c=IN IP4 10.20.0.18

b=TIAS:64000

b=AS:64

t=0 0

m=audio 49160 RTP/AVP 8 101

a=rtpmap:8 PCMA/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

=======================================

trace

385290: Jul 16 10:21:46.921: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Begin Digit=1

385291: Jul 16 10:21:46.921: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385292: Jul 16 10:21:47.113: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   End Digit=1

385293: Jul 16 10:21:47.113: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385294: Jul 16 10:21:47.225: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Begin Digit=2

385295: Jul 16 10:21:47.225: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385296: Jul 16 10:21:47.521: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   End Digit=2

385297: Jul 16 10:21:47.521: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385298: Jul 16 10:21:47.601: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Begin Digit=3

385299: Jul 16 10:21:47.601: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385300: Jul 16 10:21:47.873: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   End Digit=3

385301: Jul 16 10:21:47.873: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385302: Jul 16 10:21:48.033: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Begin Digit=#

385303: Jul 16 10:21:48.033: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_begin_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

385304: Jul 16 10:21:48.273: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   End Digit=#

385305: Jul 16 10:21:48.273: //21581/A54321000000/VTSP:(0/0/0):-1:1:2/vtsp_dsm_digit_end_cb: 

   Digit Reporting=FALSE, Digit Consume=FALSE, Digit Relay=TRUE

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Does DTMF work on *any* outbound call? If it's only broken to this destination it's possible that the length is too short for that conference bridge to recognize.

Please remember to rate helpful responses and identify helpful or correct answers.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Does DTMF work on *any* outbound call? If it's only broken to this destination it's possible that the length is too short for that conference bridge to recognize.

Please remember to rate helpful responses and identify helpful or correct answers.

Hi Folks sorry for late responding.

@Jonathan, thanks, unfortunately all outbound destinations doesn't get DTMF.

@All, a simple reboot of the 2921 fixed this issue.

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