I have a customer with a CUE 1.1.2 network module. A couple of their users have reported a problem where during playback of a VM, there is a pause, playback then resumes, with no audio having been lost, just with a pause somewhere in the middle. I didn't see anything in the bug tool. Anyone seen this before, or have any ideas?
I haven't heard about this kind of issue before. Is that only from certain types of phones? Is this integrated with CCM or CME? It sounds like it could be more of a problem with the RTP stream. How long is the pause? How often does this occur? If they listen to the same message again, does it sound normal (i.e. it really is the playback that has the pause and not something that happened during recording)? Is this an NM-CUE or AIM-CUE?
The only thing that we could do on the CUE side would be to look at a trace of a failed call.
It is integrated with CME. Most users are on 7940s, the issue arose on calls from the PSTN, hasn't been reported to occur on IP phone to IP phone VMs. The pause was 2-3 seconds and has only occured a handful of times in the last couple of months.
The pause is reproducible, I was on site and they played a message back to me with a pause in it.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...