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PC Attendant Console Directory not populating

stathopoulos1
Level 1
Level 1

Greetings,

I have a CCMBE with the aforementioned PC Attendant console. End Users are associated with both a DN and a Device, yet I cannot pull them to the PC Attendant Console directory.

What am I missing?

2 Replies 2

Tommer Catlin
VIP Alumni
VIP Alumni

Does the user have the "telephone" number filled in? the directory does not know about DN/Device associations. It relies upon whats filled in with the telephone number. at the very top

Ah. Thank you!

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