Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Permission lose on CUCM ver 7.1.5.20000-6

Hello guys,
I've a problem on a CUCM ver. 7.1.5.20000-6

An AppUser  lose  "Standard CCM Super Users" Permission
I've applied more times the same Permission, and everytime this AppUser have lose it,  It happen not immediatly, but after some days.

I can't understand why, my customer is getting nervous, could you help me?

Best regards
Maurizio

Everyone's tags (1)
1 REPLY
Cisco Employee

Hi Maurizio,You can try

Hi Maurizio,

You can try deleting and readding the application user.

If the issue persists you may need to collect Tomcat security / Audit logs and cucm traces to see if this is being done manually or is happening on its own due to some bug or other issue.

HTH

Manish

36
Views
0
Helpful
1
Replies
CreatePlease login to create content