Personal Callback calls getting disconnected rendomly
We are using ICM 7.5(6) enterprise with OUTD dialer in redudent agent and MR pg's.
We have 42 dialer ports per PG and the normal calls in Preiview direct mode works fine.The only problem we facing is personel callback in preview direct mode and the normal calls in Preview only mode are getting disconnected randomly.
As the personal callback in Preview_direct and both normal and personal callback in preview direct are initiated from dialer itself where I am facing problem.
I have busy trigger and max calls are set to 2 and 2 respectively.
Re: Personal Callback calls getting disconnected rendomly
Curious as to whaat kind of MTP you are using on your VIP30 ports... I would suggest not using CCM Based resourced but gateway based resources (even Software Sessions on gateway are fine so you don't use DSP);)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...