We have a customer that is DNS enabled and has CUCM 7.1(3) integrated with Active Directory. Today their primary AD (and DNS) server went offline. Now, when they attempt to log into Personal Communicator 7.0 (with Unified Presence 7.0.8), they receive an "Unknown Login Failure".
This appears to be a direct result of the server being down. However, I had setup a secondary server whenever possible. CUP does not appear to be failing over. Any idea what's wrong (besides the primary AD/DNS server being down)? I would think I should be able to recover from the primary AD server going down.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...