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New Member

Personal Communicator error 802 deskphone control

Hi All,

I have:

CallManager 8.5

CUP: 8.5

LDAP Active Directory Windows Server 2003.

CUPC: 8.5

And have a problem with deskphone control. When I check Use My Deskphone For Audio all options for call are disabled and only i can send text message or e-mail. But if I uncheck this i can do everything (call to extension, mobile, text message, e-mail).

Note: In LDAP Authentication for End Users I change the LDAP port by 3268, However the problem persist.

So any idea please let me know.

Thanks.

4 REPLIES
Cisco Employee

Personal Communicator error 802 deskphone control

Christian,

If you got any error message, could you share a screenshot of it ?


GP.

New Member

Personal Communicator error 802 deskphone control

Hi and thanks for your reponse, in this link I put some pictures about this error, i hope this help.

Note: In End user i have assigned the phones on Device Association.. see picture for more.

http://goo.gl/WJiaD

Thanks.

Personal Communicator error 802 deskphone control

Is this error occuring for all the phone models or specific models?

- Mady

New Member

Personal Communicator error 802 deskphone control

Hi and Thanks for your response,... Yeah it happen for all models.. please help me.. I review and review but i don't find the problem

Thanks

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