I need to find out how many calls have been received on an extension. I am relatively knew to CM and not sure how to go about doing so. Will someone give me some guidance? TIA - Jake
You can use CDR and search by Extension.
If you are using Callmanager 4.x this link should help
In CUCM 5.x and later process is slightly diffrent
We are running 7.X and I was able to run the report I needed. Thanks for you assistance!