CallManager: 220.127.116.1101-1 Device: Cisco Wireless IP Phone CP-7925G
One of our 7925 IP Phone's is having some connectivity issues. And yesterday I was looking through the Web Access page of the phone, checking out Network Profiles, logs, etc...
Now today, when I tried to get back to any web page belonging to that phone NOTHING will load in any browser I've tried. If I check the device in CallManager it says it's connected/Registered and I've double checked the Web Access settings are ALL enabled as well. When I click on the IP Address displaying for that phone in CallManager, it opens a new tab in my Firefox and after about 20 seconds or so I see the message: "Problem loading page... The connection was reset"
I've tried both Restarting and Resetting the phone, but neither seem to help... Also, I can ping the phone without any issues as well.
Yea, I tried IE earlier and also got a similar error to the Firefox one... But currently the phones are Unregistered at that location, since I was mentioning in my OP that they were having some flakey network issues. But as soon as they re-register I'll try again in IE and let you know what happens.
I wonder if I should have them connect the phone to USB and try to reconfigure the network profiles that way... Do you know if you can view the phone's logs while it's connected to USB? Also, the only thing you need for connecting to a PC is the USB cord of course, and a USB driver from Cisco.com, is that right?
One more question. Since they are in a remote location, I was going to have them connect the phone to a PC with the USB cable, then I was going to VNC in and configure the phone that way. My question is, is it possible to do a factory reset from the PC/USB interface? Or does that have to be done directly from the phone itself?
AFAIK, you cant. You have to do it from the phone.I dont have a phone in front of me but if you have an option to reset to factory default from the web page, that would be the way to go. PS: You might have to factory reset to even use the USB cable.
As for the link you posted, after reading that it does kind of ring a bell... Definitely get a bit of DeJavu when reading over it, I'm sure it will come back to me once I'm into it.
I do have a PDF (*which is a section from another PDF) with the title "Chapter 4: Using the Cisco Unified Wireless IP Phone 7925G Web Pages", which has sections for: Configuring USB Settings, Network Profiles, Updating Phone Remotely, Trace Settings, etc...
So I think that PDF (*and your link) will be my guide(s) on this...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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