Phone Status - Not Found

[brian-henry]

I would like to know how/where does the CCMadmin get its Status information at like Not Found?

Is it a field in any of the tables within side CallManager? or is it a XML call to the phone itself querying its status?

Thanks in Advance.

Brian

[Brandon Buffin]

This status is provided by RIS (Real-time Information Server) and the RIS Data Collector. Please see the following link for confirmation.

http://www.cisco.com/en/US/products/hw/phones/ps154/products_tech_note09186a008009485a.shtml#ris

Hope this helps. If so, please rate the post.

Brandon

[brian-henry]

How does it get its information?

I do not have a problem with the service just seeing how it get its information, thru an XML query or any other means.

Thanks for the reply, but it does not help me out but maybe you will the answer now that you know what I am really looking for.

Brian

[Brandon Buffin]

It gets the information through SNMP using the Cisco CCM MIB. You can view the MIB and its contents here:

http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&submitClicked=true&mibName=CISCO-CCM-MIB

Brandon