Is phone view availiable on Unity 5.0.0 ?
It seems to lack "phone view" option. In integration manager I can't see "phone view" in "Phone Apps" .
When I look for traces (CDE,23) I can see traces when I check IP phones and CTI credentials but no traces when a user is looking for messages.
Yes, Unity 5.0 supports it.
After you login to Unity from phone via TUI simply press 5 for PhoneView, assuming the configuration is in place.
Yes thas is ok ! it works well on speech but nothing on the phone (7941) display nor in the traces.
1) in the unity 5.x system admin guide it's talk about "Phone view" tab, I have "Phone Apps" tab. In this tab, I can check CTI integration and device reachability and authentication it's ok.
2) in the subscriber feature tab I have only:
-Subscribers can use Message Locator
-Include receipts in searches.
-Subscriber can use Phone View Visual Message Locator.
Why is it not availiable ? is it only on 5.0.1 ?