Want to pass this info along in case it might help someone else with a similar problem. We have been working with TAC on a PhoneView problem whereby a capable phone model was getting an error message from Unity Connection when giving the command Show Messages in the VUI, "Searching ... There was an error displaying your messages."
After upgrading Unity Connection to 7.0(2) and still having the problem, I went thru the entire PhoneView configuration instructions with a fine-tooth comb. We found the Berbee InformaCast URL redirection value in its Configuration Settings was incorrect! The InformaCast application requires the URL Authentication value in CUCM Enterprise parameters, Phone URLs, to be its IP address and path. For applications that are not using InformaCast, it redirects the application back to CUCM. Once we corrected this value, PhoneView works on a capable phone.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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