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New Member

Possible scenarios Extension Mobility can get logged out

I'm trying to determine what are the possible causes a user can get logged out from the Extension Mobility session?

I know one of it is when the maximum login time is reach, the user will get logged out but what other scenario's can a user get logged out?

 

2 REPLIES
Cisco Employee

Hi,One reason is listed in

Hi,

One reason is listed in the link below

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/18772-extension-mobility.html#logsout

Just want to add that a phone reset / restart or deactivating extension mobility service will not result in the logout of the IP phone from extension mobility logged in profile.

HTH

Manish

New Member

Thanks Manish. I did see that

Thanks Manish. I did see that link prior to posting this discussion but the only thing related to getting logged out is about asking us to disable the Enforce Maximum Login Time which doesnt help me in this situation. I'm looking for possible causes a user can get logged out from the phone or how i can check and determine why did a user get logged out other than reaching the Max Login Time.

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