I have a CCM/CUC/CUPS cluster that I buit and while setting up the Presence softphone I had to change the name for the callmanager servers under the server field(not the server hostname) from cm1, to the FQDN so the softphone would register, while doing so, the sip proxy service broke, and going through the logs have been unable to find information on the error.
Mar 10 13:41:12, cups1, Error, Cisco UP SIP Proxy, : 0: Mar 10 20:41:12.528 UTC : %CUP_SIP_PROXY-CISCOUPSSIPPROXY-3-UASCBGetFailed: SCB get/create failed. SCBGetFailure:ippm: ippm_get_user_session(): SCB get failed Cluster ID:StandAloneCluster Node ID:cups1, 64
Mar 10 13:46:38, cups1, Critical, Cisco UP SIP Proxy, : 0: Mar 10 20:46:38.216 UTC : %CUP_SIP_PROXY-CISCOUPSSIPPROXY-2-ESPStopped: Cisco Unified Presence SIP Proxy: A Child Process Has Been Stopped. Cluster ID:StandAloneCluster Node ID:cups1, 65
I am not sure what this is and where to go from here. I changed the server name in callmanager administrator from cm1 to cm1.domain.org and cm2 to cm2.domain.org.
Re: Presence 6.1 SIP Proxy service SCBGetFailure:ippm
OK I tried,
CSCsh86037 Bug Details
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Anyone has idea on this error? i'm having this in all of my servers and TAC doesnt really give me anything.
: 17: cl9cup03b.corpimsvcs.com: Feb 13 2014 11:48:00.790 UTC : %UC_CupProxy-3-UASCBGetFailed: %[SCBGetFailure=ippm_delete_login_info_by_username: ippm_get_user_session(): SCB get failed][ClusterID=StandAloneCluster638cb][NodeID=cl9cup03b]: SCB get or create failure
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