When you look at your presence client does it go to "on phone" when you pick the receiver up? If it does not update then go to the Phone in CUCM and make sure the DN that is associated with that phone has a user assigned to it. Also did you check to make sure that the user in CUCM under System-Licensing-Capabilities Assignement had the presence option assigned to them?
I had this problem and I fixed it by assigning the user to the DN, however the main caveat is that I had multiple UDPs and I needed to make sure every one of them had the DN associated with them. Even if you are using one that looks setup correctly.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...