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New Member

Presence Search

Is there a way to stop presence from picking up computer names when you search for a user to add to contacts?

7 REPLIES
Red

Re: Presence Search

Go to CUPS > Application > Cisco Unified Personal Communicator > LDAP Profile. Configure the search context like this:

ou=employees,dc=acme,dc=com;&(objectclass=user)

The "(objectclass=user)" will limit the search to users only.

For other tips and tricks, take a look at http://www.lulu.com/content/5552336

Michael

http://htluo.blogspot.com

New Member

Re: Presence Search

No joy. My search context is the root of my domain because our OU structure isn't standard by any means. Could it have something to do with that or the version of Presence (7.0.4)?

Red

Re: Presence Search

It has nothing to do with CUPS. It totally depends on CUPC. If you're running CUPC 7.0.2 (like most of the customers out there), it will work (and has to work). If it doesn't, open a TAC case.

Michael

New Member

Re: Presence Search

Will TAC help me out if I don't have support on the software, but I do on the hardware?

New Member

Re: Presence Search

You could try abbreviating the search base to this:

DC=acme,DC=com;&(objectclass=user)

New Member

Re: Presence Search

That's exactly what I have in my search base and it doesn't work. I have a TAC case open now and they're looking into it.

New Member

Re: Presence Search

Well I figured out a work around for our OU structure. I just went in to the OUs that hold our computer objects and denied the CUPS LDAP account access. Thanks for the suggestions though guys.

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