Presence status incorrect when user is logged into extension mobility

[Josh Rountree]

When this user is logged into CUPC and extension mobility from a temporary workstation the status says on the phone permanently. Any ideas?                  

[Ravi Shekhar]

Check at the following places:

• server health on the CUPC client. Check for the soft / desk phone mode and presece server health?
• can you resolve the domain name from the CUPC client machine.?
• are you using ALL ACL on the presence server or you are using diget credentials.?
• Is the end user associated with the phone and the CUPC client both?

Let us know.

HTH