I am interested in a document that can show me how to prevent 'loops' where Unity is on the phone with itself.
Scenario: User dials in to voice mail via the pilot number, listens to a message, hangs up (but only enough for a 'flash' - analog phone) and dials a subscriber ending up in that subscriber's standard greeting.
Caller leaves a VM, but on the 'other line' Unity is dutifully reciting the text of the caller's e-mail messages. When the caller hangs up the phone, effecting a 'transfer', Unity continues reading messages on port 1 to itself on another port.
Is there a way to prevent this -- either in Call Manager or Unity?
Thank you ksilva, those extension numbers were already in place, but it was a good thought.
I also have the bit in place where Unity will not answer TRaP calls (HKLM\SOFTWARE\Active Voice\Arbiter\1.0\System Configuration\Allow Calls From Voice Mail=dword:00000000) - which has been there all along too.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.