PRI Activity

[Josh K.]

Is there any way to watch a live report of my PRI activity?

I've been getting complaints from staff that they are unable to dial out at points, and I want to see how busy our PRI channels are at any given time. We have two PRI's and only 160 people in our office. I highly doubt all 48 channels are being used at one time, so I want to see if all channels on both PRI's are receiving and dialing out calls properly. I've contacted our Telco about this and they say both PRI's are running according to them.

Any ideas, please let me know.

Thanks.

Josh

[mmoulson1 · Accepted solution]

I've used RTMT before now to monitor SIP trunks. I would guess I can also do PRI!

Have a look here:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_5_1/rtmt/RTMT/rtconfcm.html

Hope that helps!

Matty

[Josh K.]

Thanks for the RTMT documentation. I wasn't aware that document was available. Huge help.

Josh