Is there any way to watch a live report of my PRI activity?
I've been getting complaints from staff that they are unable to dial out at points, and I want to see how busy our PRI channels are at any given time. We have two PRI's and only 160 people in our office. I highly doubt all 48 channels are being used at one time, so I want to see if all channels on both PRI's are receiving and dialing out calls properly. I've contacted our Telco about this and they say both PRI's are running according to them.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...