Problem installing Cisco Unified Attendant Console Advanced
I am trying to install CUAC Advanced in a resilient setup on servers running Windows 2012R2 64 bit with SQL Server Standard 2104.
My customer has built servers and installed SQL as per the install guide.
I have tried installing version 11.0.2 and 11.0.1 but they both fail with the same error.
I start the install and get to the stage where I enter details of the CUCM publisher and application user.
I get a certificate warning which I tell the system to ignore (ludicrously you can only enter the IP address of the CUCM server so why check certificates!) and then the installation fails with the message below:
ADM.220.127.116.111_svr.18.104.22.1684cib.2 has stopped working
The debug output for this error is shown below:
Problem Event Name: APPCRASH
Application Name: CUACAS_Setup.exe
Application Version: 22.214.171.124
Application Timestamp: 4e51e844
Fault Module Name: wininet.dll
Fault Module Version: 11.0.9600.17031
Fault Module Timestamp: 5308606f
Exception Code: c0000005
Exception Offset: 00094193
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 2057
Additional Information 1: 1136
Additional Information 2: 113617799a723215eac2e684cadee0b6
Additional Information 3: f745
Additional Information 4: f7456685704e2a65e1a698e1824b839b
I cannot find any information about this error relevant to CUAC. The wininet.dll is present on the system.
I did previously have this system running fine on Windows Server 2012 hosts (not R2) so I am pretty sure all the CUCM config is good. The customer's Server team teamleader insisted that the servers be re-built with R2.
Has anyone got any ideas about this (other than buying an alternate console which would be the option I would favour).
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