hi all
i'm in a little bit of trouble i've been recently hired in a new company as cisco network engineer , i have CME on router 2811 ver 4.4
we have configured the AA service ( auto attend) service and since i'm not the one who configure it i have a problem adding new extension to the auto attend voice messeage .
here is my configuration if any one can help please
application
service queue flash:app-b-acd-2.1.0.0.tcl
param queue-len 10
param aa-hunt1 7001
param queue-manager-debugs 1
param aa-hunt2 7002
param number-of-hunt-grps 2
!
service aa flash:app-b-acd-aa-2.1.0.0.tcl
paramspace english index 1
param number-of-hunt-grps 2
param menu-timeout 2
param dial-by-extension-option 3
param handoff-string aa
paramspace english language en
param max-time-vm-retry 3
param aa-pilot 7000
param max-extension-length 3
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 5000
param max-time-call-retry 600
param service-name queue
!
ephone-hunt 1 sequential
pilot 7001
list 201, 203, 202, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 215
preference 0 secondary 7
timeout 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20
!
!
ephone-hunt 2 sequential
pilot 7002
list 216
preference 0 secondary 7
timeout 20
!
!
thanks
