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New Member

Problem with licenses in upgrade 7.0 CCX to 8.5

Hi everyone

We have upgraded a CCX platform from 7.0 to 8.5 using PUT tool .tar file.

The CCX 7.0 had 10 premium seats licenses.

We have several paks for CCX 8.5 version, one with 21 premium seats licenses and another named "CCX-70-85-P-P-UPAK:CCX 8.5 UPGRADE PAK - 7.0 to 8.5" 

After install all .lic files in 8.5 CCX we expected 31 premium seats licenses in total (21 new + 10 old).

But CCX 8.5 just reports 21 premium seats licenses, we left 10.

Maybe I missed something or did something wrong but I don't know what is. This is my first upgrade.

I appreciate any help

Thank you.

Best Regards

VIP Super Bronze

The CCX-70-85-P-P-U PAK

The CCX-70-85-P-P-U PAK should have entitled those. Did you change hardware or anything that would have modified the MAC? If not, roll up your license files and open a case with GLO for assistance.


New Member

Thank you, I will open a TAC

Thank you, I will open a TAC Case.


Best Regards

Hall of Fame Super Silver

TAC will redirect you to

TAC will redirect you to licensing team, you can simply email for these type of inquires.



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