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problem with MWI Notification Unity/Domino


I have a unity 4.0(5) intregrated with a Cluster Domino 6.5.

often the notification mwi doesn't work fine. (it's on and doesn't move to off if i read msg from Lotus Notes)

If i restart Unity the notification works fine!


I view in the Event Viewer the error:

Source: CiscoUnity_ConvSubscrit

EventID: 142

Error occured while preparing a Non delivery receipt for playing. Unity needs to create a new version of the message to be able to resubmit from the TUI. ResubmitMessage Procedure returned [0x80004005] on line 5039 of file e:\Views\cs_CU4.0.4.221\un_Conv1\Scripted\ConvSub\PlayMsg.cpp.


If I use the utility for Domino: DUT and i scan configuration i have this result:

The following mailfiles could not be read:

Unity_UNITY01 (Note item not found (0x222))

EAdmin69a2184c (Note item not found (0x222))

USbms_UNITY01 (Note item not found (0x222))

Checking for quotas...

The following users have quotas enabled on their mailfiles.

Users may not be able send, reply, or forward messages via the TUI

if quota thresholds are exceeded.

CN=User01/O=MAIL (563.20 MB)

CN=User02/O=MAIL (204.80 MB)

... for all users...