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Problem with presense 6.0

I have installed the CUP 6.0.1 on the call manager 5.1 cluster.

I am getting the below issue when I the troubleshooter.

Verify IPPM application username/password matches configured Cisco Unified Communications Manager application username/password IPPM application password mismatch Please configure a valid IPPM application password value on the Cisco Unified Communications Manager server that matches the IPPM application password value on the Cisco Unified Presence server (fix).

Any help will be appreciated.

1 REPLY
Cisco Employee

Re: Problem with presense 6.0

satishy,

You need to creat an Application User on the CallManager and associate all IPPM phones to it. See the link below:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/dgcucm.html#wp1049924

-Ed

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