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New Member

Problem with "Unity permissions wizard"

I have setup a lab with "Exchange 2003" and "Unity 4.2" in order to test the integration...before we roll it out...however i encomposed an issue which is puzzling me. During the Cisco Unity permissions wizard, i reach the "Choose Mailstore" stage....when i press next i get the following error:

"The Cisco Unity Permission Wizard could not find any exchange 2000 or 2003 mailstore"

I have checked the error log file and i see the following:

AddAllMailstoresToRegistry() unable to find any Exchange 2000/2003 mailstore Error=[80004005] wizSelectMailstores.cpp:line(310)

I am using the permission wizard version 2.1.0.34

Exchange 2003 and Unity 4.2 are on seperate machines and i have confirmed that the Unity Account is part of the "Exchange Admins Group".

Has any one encountered this problem??...please help.

Thanks in Advance

2 REPLIES
Bronze

Re: Problem with "Unity permissions wizard"

Do you have account on the box ? if not try adding the account

e.g. my servername is unityLab1 then account wud be unity_unityLab1 and then run PW

Also check Avcsmgr service is it started ..if not follow steps given in the link below

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800949dc.shtml

New Member

Re: Problem with "Unity permissions wizard"

Have you installed exhange 2003 management tools on your unity server?

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