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New Member

Problem with Upgrade de 6.1.3 to 7.1.2

When making Upgrade of version 6.1.3 to the 7.1.2, I cannot accede now to the CCUM via WEB,

but by SSH.

Here attached the services seen via SSH that estan active and service TOMCAT this STARTING.

Some suggestion that helps to solve this me.


admin:show status

Host Name : CUCM-Candelaria-Pub

Date : Thu Nov 5, 2009 13:59:09

Time Zone : Chile Time (Chile/Continental)

Locale : en_US.UTF-8

Product Ver :

Platform Ver :


13:59:10 up 11 min, 1 user, load average: 1.16, 1.73, 1.34

CPU Idle: 97.50% System: 00.50% User: 02.00%

IOWAIT: 00.00% IRQ: 00.00% Soft: 00.00% Intr/sec: 1063.37

Memory Total: 2073316K

Free: 594772K

Used: 1478544K

Cached: 650268K

Shared: 0K

Buffers: 31972K

Total Free Used

Disk/active 27632272K 15711244K 11640296K (43%)

Disk/inactive 27632244K 15820360K 11531152K (43%)

Disk/logging 96116872K 68706800K 22527520K (25%)


admin:utils serv

admin:utils service list

admin:utils service list

Requesting service status, please wait...


Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0


A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTED]

Cisco AXL Web Service[STARTED]

Cisco Audit Event Service[STARTED]

Cisco Bulk Provisioning Service[STARTED]

Cisco CAR Scheduler[STARTED]

Cisco CAR Web Service[STARTED]


Cisco CDP Agent[STARTED]

Cisco CDR Agent[STARTED]

Cisco CDR Repository Manager[STARTED]

Cisco CTIManager[STARTED]

Cisco CTL Provider[STARTED]

Cisco CallManager[STOPPED] Component is not running

Cisco CallManager Admin[STARTED]

Cisco CallManager Attendant Console Server[STARTED]

Cisco CallManager Cisco IP Phone Services[STARTED]

Cisco CallManager Personal Directory[STARTED]

Cisco CallManager SNMP Service[STARTED]

Cisco CallManager Serviceability[STARTED]

Cisco CallManager Serviceability RTMT[STARTED]

Cisco Certificate Authority Proxy Function[STARTED]

Cisco Certificate Expiry Monitor[STARTED]

Cisco DHCP Monitor Service[STARTED]

Cisco DRF Local[STARTED]

Cisco DRF Master[STOPPED] Component is not running

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STARTED]

Cisco DirSync[STARTED]

Cisco Extended Functions[STARTED]

Cisco Extension Mobility Application[STARTED]

Cisco IP Manager Assistant[STARTED]

Cisco IP Voice Media Streaming App[STARTED]

Cisco License Manager[STARTED]

Cisco Log Partition Monitoring Tool[STARTED]

Cisco RIS Data Collector[STARTED]

Cisco RTMT Reporter Servlet[STARTED]

Cisco SOAP - CDRonDemand Service[STARTED]

Cisco Serviceability Reporter[STARTED]

Cisco Syslog Agent[STARTED]

Cisco TAPS Service[STARTED]

Cisco Tftp[STARTED]

Cisco Tomcat[STARTING]

Cisco Tomcat Stats Servlet[STARTED]

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco UXL Web Service[STARTED]

Cisco Unified Mobile Voice Access Service[STARTED]

Cisco WebDialer Web Service[STARTED]

Host Resources Agent[STARTED]


Native Agent Adapter[STARTED]

SNMP Master Agent[STARTED]

SOAP -Log Collection APIs[STARTED]

SOAP -Performance Monitoring APIs[STARTED]

SOAP -Real-Time Service APIs[STARTED]

System Application Agent[STARTED]

Cisco Extension Mobility[STOPPED] Service Not Activated

Cisco Messaging Interface[STOPPED] Service Not Activated

Primary Node =true


Re: Problem with Upgrade de 6.1.3 to 7.1.2

It says tomcat is starting above. You may want to simply wait, or at the CLI restart the TomCat server. Still nothing, restart the node and wait it out.

New Member

Re: Problem with Upgrade de 6.1.3 to 7.1.2

this already was I throw and follows STARTING. This takes thus but of one hour.