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Problems to registering CTI ports

Hi to all,

I'm trying to do a upgrade from CUE 2.3 to CUE 8.6. The installation was ok, but the CTI ports and route point isn't registering in the CUCM server, this server is a 8.5 version.

Before we had a CCM 4.2 and CUE 2.3 with the same configuration and the all was working fine, but when we did the upgrade all is working but the CTI port isn't registering. The GW and the CUCM are in two diferents subnet and have open access for all ports....

Any idea??

Thanks..

P.D.: Sorry but my english is very bad,

1 REPLY
Hall of Fame Super Red

Problems to registering CTI ports

Hi David,

You english is perfect my friend so, no worries

When you move past CUCM 5.x the integration with CUE changes as well, did you

follow the steps in this good doc?

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml#cm5andlater

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

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