07-17-2007 08:30 AM - edited 03-18-2019 07:35 PM
Hi,
Please could anyone shed some light on this issue.
When I run any system overview report on ART it is only displaying information up to a few weeks ago. However if I run a CDR report on any extension it is showing up-to-date information. Is there anyway I could identify what is causing this fault and a resolve before I carry out a reboot of the servers.
Kind regards
Richard.
07-17-2007 08:51 AM
See if this help
Data is Absent in Reports Created by the CAR Tool
http://cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml
07-17-2007 11:19 PM
Hi Asayani,
Thanks for the quick response, I will contact the customer and arrange to re-sync the databases.
Richard
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