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New Member

Prompt First Personalize Cisco Unity 5

Where I can find the prompt of the Cisco Unity 5, that is played, when I configure the voice mail for first time ?

4 REPLIES
Cisco Employee

Re: Prompt First Personalize Cisco Unity 5

Under commserver there should be a prompts folder that contains them by language, ENU, etc

I don't know the exact filename, but each folder has a file with the description and what each file says.

Be aware that we do not support modifying the prompts and any upgrade will restore them.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Prompt First Personalize Cisco Unity 5

Thanks Javalenc,

And the structure of the little IVR or audio menu that is heard, when entering for the first time to voice mail through of the Cisco Phone. Is available, I can not find on the Cisco website, even

Cisco Employee

Re: Prompt First Personalize Cisco Unity 5

We do not support modifying the prompts or trying to modify the scripts for the routing, so obviously there won't be any documentation on how to do that.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Prompt First Personalize Cisco Unity 5

Thanks for your time Javalenc, but I'm wrong expressing,I need to know which is the exact text that is heard in the audio options from the phone, when you personalize for first time the voice mail, so I can create a manual user.

Regards

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