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Community Member

Public Distribution List & .wav file

Is it possible to record a message in .wav format using Media Player and then send the file to Public Distribution List.

1 ACCEPTED SOLUTION

Accepted Solutions
Gold

Re: Public Distribution List & .wav file

If you have Unifed Messaging you can use Cisco PCA and compose a voicemail and use a wav file when sending a message. Though, the recording should be a wav file in G.711/G.729 compression format to ensure that users can play this message using their Cisco IP Phone.

7 REPLIES
Cisco Employee

Re: Public Distribution List & .wav file

Well, you can do this via a desktop client no problem - not sure what you're trying to do here. You mean you want to send a voice mail message to a distribution list from the desktop? Why can't you use the web inbox or Media Master plug in for Outlook to do this? Or am I missing something about your scenario?

Community Member

Re: Public Distribution List & .wav file

the marketing people wants to record the message, give us the file. Then they want us to broadcast the file to the selected Distribution List not via email / outlook but only into voicemail. So I have a .wav file and a Public Distribution List in Unity. How to I send the file to the PDL?

Gold

Re: Public Distribution List & .wav file

If you have Unifed Messaging you can use Cisco PCA and compose a voicemail and use a wav file when sending a message. Though, the recording should be a wav file in G.711/G.729 compression format to ensure that users can play this message using their Cisco IP Phone.

Community Member

Re: Public Distribution List & .wav file

Resolved...

thanks a lot..we don't have unified messaging but we had licenses for Unity Inbox. I tested accessing it using PCA and sent a test message to a test PDL...works like a charm. I was aware of the codec issues and thus already got the file done is G711...

Gold

Re: Public Distribution List & .wav file

Good to know it worked as you wanted it to :-)

Hall of Fame Super Red

Re: Public Distribution List & .wav file

Hi Mahesh,

Very interesting answer! "You learn something new every day". 5 points for sure on this one.

Take care,

Rob

Gold

Re: Public Distribution List & .wav file

Thanks Rob. I guess that is the reason most of us are here. To learn something new and help others as much as we can :-)

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