Check your CallManager groups. If the Publisher is not in the group for the phones to failover, then this is your problem. If you go to an IP Phone and hit the settings button, look at the CallManager information. If you only see the subscriber, then the phones have no idea there is another server they can failover to.
If you just added the Publisher to the CUCM group,then you will need to restart the device pool and reboot all the phones. This will then allow the phones to download the new configuration changes.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...