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New Member

Question Regarding Call transfer

If there is a call coming from PSTN to reception and person on reception transfers call to another person’s cell phone , the person on cell phone gets reception number instead of original calling Number.

Is it even possible to present the original calling number. Customer is having CME

C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1

Thank you

7 REPLIES
Cisco Employee

Re: Question Regarding Call transfer

Hello dimple

What is the exact cal-flow ?

Also can you please try configuring under telephony service
Calling-number initiator


And check if this works

Sent from Cisco Technical Support iPhone App

Br, Nadeem Please rate all useful post.
New Member

Question Regarding Call transfer

Call is coming from PSTN to a DID and being trannsfereed to PSTN number again.

Phone A 905 894 XXXX calling phone B 905 595 XXXX and from their transferred to 905 819 XXXX . the person on

905 819 XXXX gets calling number 905 595 XXXX but wants to see 905 894 XXXX instead.

Cisco Employee

Question Regarding Call transfer

is this the topology calling from on PRI?

TELCO----PRI----->CME----PRI---TECLO

also try the method which i have suggested under Telephony-Service configuring Calling number initiator.

the calling-number       initiator can be used to preserve the caller ID of the original       calling party


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

Question Regarding Call transfer

Sorry that didn't work.

Cisco Employee

Question Regarding Call transfer

Can you please confirm the topology is this correct which i mentioned?

Call-flow-Topology

TELCO----PRI----->CME----PRI---TECLO


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

Question Regarding Call transfer

yes that's right..

interface Serial0/0/0:23

no ip address

encapsulation hdlc

isdn switch-type primary-ni

isdn incoming-voice voice

isdn map address ^011* plan unknown type unknown

isdn supp-service name calling

no isdn outgoing ie redirecting-number

no cdp enable

telephony-service

max-ephones 42

max-dn 200

calling-number  initiator

transfer-system full-consult

transfer-pattern .......

transfer-pattern ..........

transfer-pattern ...........

Cisco Employee

Question Regarding Call transfer

did you tried to enable the isdn outgoing ie redirecting-number on Serial Interface, as of now its disable.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
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