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Questionnaire for Customer for Call Manager Implementation


I’m having a hard time trying to find documentation show all the features and services that Call Manager 9.x can provide.

I was wondering if there is a document or questionnaire that I can download that will ask customers what features and services that they want enabled when a new Call Manager is implemented.

Also a document that ask customers questions similar to:

-          What number do you prefer to dial out?

-          Use 3 or 4 digit internal extensions?

-          Using existing DIDs or new?

-          Cisco Unified Presence?

-          CIPC or Jabber?

-          AAR / TEHO?

-          H323 / SIP Gateways?

These are an example of what I can think of. I know there are lots more that I can’t think about.

I’m sure major companies that implement Cisco Call Manager has a list for questions that they ask their customers before they implement it.

If anyone can please provide me with some information, it would be much appreciated.

  • Unified Communications Applications