"Times to Re-prompt Caller" V.S. "Delay Between Re-prompts" in UC

[tka]

Hi all what is the difference between

Times to Re-prompt Caller

Delay Between Re-prompts

in UC when configuring a greeting?

Best regards,

[Jaime Valencia · Accepted solution]

I believe it's pretty obvious.

How many times you will hear the prompt and how much time between playing prompt N time and playing it N+1.

If you set 4 times and 10 seconds... you'll hear it 4 times and there will be 10 seconds between each time.

You can always use the help -> for this page option if you need to understand what each parameter is for.

It also solves your other post:

Playing the same greeting several time in UC !!!! ( if no input)

HTH

java

if this helps, please rate

[tka]

Thanks,

it is not so obvious because I'm not natively english speaker :-) I'm more french/italian :-)

thanks again

[Balaji Ezhumalai]

This is really helpful, thanks

[Balaji Ezhumalai]

I had this problem, but this post helped me. thanks