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"Wait while i transfer your call" unity connection 10

How to turn off playback "Wait while i transfer your call" when system call handler transfer call to extension?

 

Unity connection 10.0.1,  Call manager 7.0.2.

 

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4 REPLIES
VIP Gold

As much I remember you can

As much I remember you can disable this by unchecking this..

Go to system call handler > Edit > Transfer Rules, under "Transfer Action" section, uncheck 'Play the "Wait while i transfer your call" prompt'.

Suresh

New Member

Hi Suresh,if i want to enable

Hi Suresh,

if i want to enable the "Play the Wait while i transfer your call" for all my users in Unity from a Bulk.

what is the field i have to put a 1(Enable) instead of a 0 (disable).

i exported all the user in Unity and i opened the CSV to see how can i update this option.

but i don't see it. i got this doc http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmacx/9xcucmacappa.html

but nothing in there show me where i can enable or disable this option in a Bulk file.

 

thanks


Daniel

Hall of Fame Super Red

Hi Daniel, For this type of

Hi Daniel,

 

For this type of change, I would recommend using the Bulk Edit feature rather than the Bulk Administration option;

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmacx/8xcucmac090.html#31931

 

Cheers!

Rob

New Member

Thanks Rob,i will. cheers

Thanks Rob,

i will.

 

cheers

 

Daniel

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