we have a Unity system where we have set up a smart host and are doing email message notifications. Some customers are experiencing notifications from the system but there is no actual VM in their mailbox - they do get some correct notifications but also these ghost notifications with no message actually in the inbox. Checked subscriber report and no other Subscriber has this email as a notification destination incorrectly configured. Message tracking just tells us details of from and to, times etc - is there a micro trace I can run?...cheers Jag
Notification is exactly that. It notifies the user they have a message. It should not have a message attached to it. If it had a message attached to it, this would be full Unified Messaging and not a notification. Maybe there is a problem with wording here. Are you talking truly about notification of a message or are you talking about unified messaging messages?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...