RCC using CUPS error when Intercom button is assigned to phone
We are currently running CUPS version 6, CUCM version 6.1.3 with MOC 2007 and have discovered that remote call control always activates the Intercom button as opposed to the actual line number when an intercom button is added to a phone. Has anyone else experienced this or know of a fix. We have 2 offices that heavily utilize the intercom button and click to call from contacts is no longer an option for them.
I understand CUCIMOC does not have this problem but we don't have the money to purchase clients. We are looking to upgrade shortly to CUCM 7.1 and CUPS 7 as well. Not sure if a fix is found in those versions either.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...