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New Member

Re; CUCM 6.0.1 Attendant console

Hi have configured the Cisco Unified CM attendant console Pilot point and it will not register. registration is coming up as unknown, can you assist?

5 REPLIES
Cisco Employee

Re: Re; CUCM 6.0.1 Attendant console

have you gone thru the whole configuration?? members added to the hunt group? devices and PP associated??

try resetting the PP

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Re; CUCM 6.0.1 Attendant console

I added the pilot point, added hunt group numbers, created the AC user

what is pp?

Cisco Employee

Re: Re; CUCM 6.0.1 Attendant console

pilot point

have you associated the devices and pp??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Re; CUCM 6.0.1 Attendant console

the association of the pp with device was done

New Member

Re: Re; CUCM 6.0.1 Attendant console

I THINK THAT YOU MUST ADD USER GROUP TO THE PILOT POINT IN THE PERMISSION INFORMATION FIELD

Standard CTI allow call park monitoring

Standard CTI ALLOW CONTROL ALL DEVICES

STANDARD CTI ENABLED

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