04-07-2008 07:00 AM - edited 03-18-2019 08:44 PM
Unity 5:
Unity has 374 subscribers but seems to think it has twice as many and is reporting licensing issues. It is UM with Exchange 2003 and I suspect the bulk import has somehow doubled up but they do not show in Unity.
Can anyone shine a light?
:)
Rich
04-07-2008 07:56 AM
what does the GUSI says about the number of subscribers??
what does the license info viewer shows??
javalenc
04-07-2008 10:32 AM
Directory Information
Total Subscribers in network = 374
Total full subscribers homed on the local message store (if any) = 0
Total full subscribers assigned to the local Unity server = 374
Total network (contact) subscribers homed locally = 0
Total call handlers on local box = 3
Total delivery locations homed locally = 0
Total Unity servers in the same dialing domain (including local server) = 0
Total Unity servers seen in directory (including local server)= 1
Licensing Information:
LicLanguagesMax=4
LicMaxMsgRecLenIsLicensed=2
LicPoolingIsEnabled=2
LicRealspeakSessionsMax=72
LicSubscribersMax=600
LicUMSubscribersMax=600
LicUnityUpgrades=2
LicUnityVoiceRecSessionsMax=48
LicVMISubscribersMax=0
LicVoicePortsMax=32
LicVPIMIsLicensed=0
LicAMISIsLicensed=0
LicSecondaryServerIsLicensed=0
AvLicUtilizationSecondaryServer=0
AvLicUtilizationSubscribers=743
AvLicUtilizationUMSubscribers=0
AvLicUtilizationVMISubscribers=0
How have 374 Subscribers consumed 743 lics?
04-07-2008 10:59 AM
K74680614
http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K74680614
or do a DC/GC reconnect
HTH
javalenc
if this helps, please rate
04-18-2008 11:23 PM
Still got Unity License issue. Cisco TAC are looking it but was hoping for quicker help:
Unity had to be reinstalled initially and it is counting the orphaned Subscribers in AD - this is doubling the number of licenses consumed. Can someone advise a way of scrapping the 'ghost' subscribers? ie the ones not directly associated with Unity.
Cheers
Rich
04-18-2008 11:24 PM
I tried the DC/GC reconnect - no joy :(
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