Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Read VM become unread VM

I have two unity box's one 4.x and the other 7.x. A complete rebuild of the VM was needed as client was not happy with current setup so not dirt or cobra. They still use the same exchange server for delivery.

When I create the new user in 7.x it marks all the VM as unread and the only way i found how to fix it is to go into the system via the phone and delete them that way. Is there a better way ?

1 REPLY
Cisco Employee

Re: Read VM become unread VM

If you're trying to clear up the messages, you can look into MSM tool to delete the messages.

http://www.ciscounitytools.com/App_MSM.htm

111
Views
0
Helpful
1
Replies
CreatePlease login to create content