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Community Member

Real Time Caller ID Query

I'd like to be able to query in real time the caller ID of a current call in progress. Since it is displayed on the phone during the call, I wouldn't think this would be too difficult but I haven't been able to find any examples.

Any ideas?

I'm running UCM 6.1.4 and most of my phones are 7940 / 7960. I'm using MGCP gateways.

2 REPLIES
Cisco Employee

Re: Real Time Caller ID Query

On MGCP you should be able to see the info with any of these commands

show call calltracker active
show call calltracker history

show call active voice

On CUCM just by parsing the CUCM detailed traces looking at the ISDN Q931 messages.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Real Time Caller ID Query

Thanks Java,

Is there any way to do this programatically? I'm open to looking at 3rd party commercial tools as well. I'm not a developer, but from what I understand this should be possible using JTAPI.

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