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Receipt messages for Phantom forwarded messages

Unity 5.0 in VM-only environment with UCM 6.1; Exchange cluster off-box - no Unity inbox.

This environment has been up for over a year, but suddenly there are many users with failed send receipts in their in-box when they check their messages. All of them are time-stamped late at night, and none of the users actually tried to send a message at any time. Unity is my weak-spot, so I'm not sure what to look for. Originally I thought that maybe the Exchange server was to blame, but if so I don't know how so. Thanks.

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Cisco Employee

Re: Receipt messages for Phantom forwarded messages

For a given mailbox that is having this problem, try to log in to the Exchange mailbox with Outlook Web Access (OWA) and have a look at the receipts to see if you can determine there origin.

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