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Receiveing empty RTCP packets on 7941 IP phone

Receiving empty RTCP packets. By empty, I mean they show Delay=0 and Jitter=0. When we reset two VoIP phones and make a call between them, we instantly get metrics in the packets to show a value for jitter and delay but over the course of several hours, those metrics no longer display for conversations using those same phones. Consistently, resetting the phones resolves the issue for a short time.

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