Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Recieving fast busy tone on 6.x version

Hi Team

we are facing an issue in whic we are recieving fast bust tone Intermittently on going through PSTN and on internal extensions as well.

Regards

Vaibhav

3 REPLIES
Cisco Employee

Re: Recieving fast busy tone on 6.x version

you need CUCM traces and debugs on the GW to find out the cause of that, you provide too little information to tell what could be the issue

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Recieving fast busy tone on 6.x version

Hi Java

plse find the attached show tech for the router.

plse try to find out the root cause for this

any suggestion,what can be the possible reasons for this.

Regards

Vaibhav

Cisco Employee

Re: Recieving fast busy tone on 6.x version

sh tech won't do anything on this case

you need to review CUCM traces and possibly a debug isdn q931 and/or debug voip ccapi inout to find the cause of this.

gather and review the traces, if you do not have the knowledge on how to read them i'd recommend you to open a TAC case so a CSE can determine the cause of this

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
183
Views
0
Helpful
3
Replies