Recognizing one word utterances from callers with Unity Connection 7
I'm looking to use Unity Connection as an ASR auto-attendant, but I'm having problems with one word utterances. For example, I'd like to be able to have someone call our number, say "accounting" , or "personnel" and get to the appropriate destination.
I can't seem to get this to work no matter how hard I try.
Re: Recognizing one word utterances from callers with Unity Conn
perfectly legitimate work around - the grammar wont try and use non characters (underscores, periods, dashes and such).
Right off hand I'm not sure why the SA is requiring both first and last names for the alternate name page - the DB does not enforce this. You should be able to leave one of them blank (for primary first/last name you can do that) - I'll check. But either way the period isn't going to hurt anything.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...